Zoom Closed Captioning

Currently with all CUIMC Zoom accounts, we do not offer Zoom's closed captioning feature due to HIPAA compliance regulations. We are also unable to approve any third party integration with our accounts as they require us to share data. However, you may have a staff type the closed captioning during your meeting or event. Another alternative would be to contact disability@columbia.edu and they can provide you with someone to type the closed captioning.

Learn how to view closed captions on the desktop client / mobile app and in Zoom Rooms.

How to enable Closed Captioning

Sign in to your Columbia Zoom account with this link here: Columbia Zoom Sign-in
1. If you are using a Mailman Lecture account, sign in with this link here: Mailman lecture Sign-in
Once you are signed in click on "Settings" tab on your left hand side.
Scroll down to the Closed Captioning feature and enable.
1. If you would like to disable this feature, simply click on the enabled button. Please see image below.

How to use Zoom Close Captioning

Once joined the call as a Host or after you claim host click on the "Closed Caption" button located meeting control bar.
You will have the option to assign a participant to type or you may type the closed captions.
1. To assign a participant to type the closed caption, click "Assign a participant to type", and the participants list will show. Then hover your mouse to the participant and click "More".
2. Then click "Assign to type Closed Caption".
3. The participant should be able to start typing in the caption.
You also have the option to type the Closed Caption, to do so please click "I will type" in Step #2.
You will also be show this window, and begin to type your closed caption.
When you are ready, click the "Closed Caption" button in Step #1, and click "Show Subtitle"
You are now all set!

For additional guide on Zoom Closed Captioning, visit this link: Zoom Closed Captioning