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Task: Advisor Offboarding (Slate+Advising)

Task: Advisor Offboarding (Slate+Advising)

Overview

The purpose of this document is to provide the manual steps required within the Slate+Advising instance whenever an advisor leaves the SPS advising team.

Actions

The following actions must be completed for each former advisor:

The following advisor components can be left in place pending a periodic clean-up process:

  • Assign Advisor Rule
  • Active Scheduler widget(s) on portal page
  • Active Scheduler availability
  • Calendar feed in Managed Calendars

Periodic Cleanup

To completely remove all components related to an advisor, complete the following actions:

  • Remove the advisor from the Meet our Advising Team portal
  • Delete the advisor's Availability
    • Click Scheduler > Availability
    • Click the advisor's virtual schedule
    • Click the "Edit" button
    • Click the "Delete" button
    • Click the "Ok" button to confirm
    • Repeat the above steps for the advisor's in-person schedule
  • Remove advisor's calendar from list of calendar feeds


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