How to add a Shared Inbox on Microsoft Outlook

The instructions below are for how to add a shared inbox on to your Microsoft Outlook. For Windows, please see section 1 and for Mac please see section 2. 


Section 1: Windows

  1. Open your Outlook app on your laptop or desktop
  2. Click on the "File" tab on the top right corner.
  3. Click on "Account Settings" button, and "Account Settings" button again.
  4. Then click on "Change" buton.
  5. Then click on "More Settings" button.
  6. Then click on the "Advanced" tab.
  7. Then click on the "Add" button.
  8. Then input your shared inbox email address and click the "OK" button.
  9. You should then see your shared inbox, afterwards click the "OK" button.
  10. Then click on the "Next" button then the "Finish" button. 
  11. You now have access to your shared inbox.



Section 2: Mac

  1. Click on the "File" tab on the top left.
  2. Then hover to the "Open" tab and click on the "Shared Mailbox" button.
  3. Search for your shared inbox in the search bar.
  4. Once you have found your shared inbox, click on the "Add" button. 
  5. You now have access to your shared inbox.


For and additional guide on how to add a shared inbox account for your Windows visit this link: (Windows) Outlook Shared Inbox

For and additional guide on how to add a shared inbox account for your Mac visit this link: (Mac) Outlook Shared InboxÂ