The instructions below are for how to add a shared inbox on to your Microsoft Outlook. For Windows, please see section 1 and for Mac please see section 2.
Section 1: Windows
- Open your Outlook app on your laptop or desktop
- Click on the "File" tab on the top right corner.
- Click on "Account Settings" button, and "Account Settings" button again.
- Then click on "Change" buton.
- Then click on "More Settings" button.
- Then click on the "Advanced" tab.
- Then click on the "Add" button.
- Then input your shared inbox email address and click the "OK" button.
- You should then see your shared inbox, afterwards click the "OK" button.
- Then click on the "Next" button then the "Finish" button.
- You now have access to your shared inbox.
Section 2: Mac
- Click on the "File" tab on the top left.
- Then hover to the "Open" tab and click on the "Shared Mailbox" button.
- Search for your shared inbox in the search bar.
- Once you have found your shared inbox, click on the "Add" button.
- You now have access to your shared inbox.
For and additional guide on how to add a shared inbox account for your Windows visit this link: (Windows) Outlook Shared Inbox
For and additional guide on how to add a shared inbox account for your Mac visit this link: (Mac) Outlook Shared Inbox