Slate Inbox Instruction Manual

Slate Inbox makes it easy to send and receive emails to/from an email alias and to delegate responsibility for handling messages. 

To see a visual presentation of the functionality described below, please view the slideshow here:

To view messages to email aliases:

1. Log in to Slate
2. Click the inbox icon > Inbox

*** Note: The Inbox screen has filters in a box on the right side. Inbox will remember your most recent filter and return to it - even after logging out ***

Inbox Filters

There are four sections of filters.

• Assignment
  
  • Your Assignments - Messages assigned to the current user to act upon.
  • Assigned - Messages that have been assigned to any user.
  • Unassigned - Messages that have not been assigned yet.
• Status
  • Open - Messages that have not been resolved yet.
  • Resolved - Messages that have been handled and the matter is resolved.
  • Junk - Spam emails received by an email alias.
  • Deleted - Deleted messages.
• Importance
  • Show All - All messages (starred or unstarred).
  • Show Starred - Messages marked with a star (important).
• Roles
  • Your Roles - Messages sent to any of the aliases to which the user has access. 
  • One filter for each alias filter to which the user has access labeled "Inbox - (Alias Name)."

The filters all work in combination with one another. So checking "Assigned", "Resolved," "Show Starred," and "Inbox - SPS Advising" will only show messages that have been assigned to a staff member, have been resolved, were marked with a star and that had been sent to the SPS Advising alias.