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Inbox enables teams to assign responsibility for handling certain messages to specific users. It also allows users to connect messages to students' records. Messages can be assigned by either clicking on the "Assign" button 
while viewing a message or taking a bulk action as described above. When assigning a message, the user is presented with three fields in which actions can be taken:
- Assigned Record - Lookup a student to associate the message to with their record. If a message is already associated with a student's record, and it should not be, make this field blank and click the "Save" button, and it will be disassociated.
- Role - Change the email alias that the message is connected to (Use this when an email was sent to the incorrect alias).
- User - Select the team member who should be responsible for handling the message. If a message should not actually be assigned to a particular user, select the blank option, and it click the "Save" button, and it will become unassigned.