Page Comparison

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1. Hold down the "ctrl" key (Windows) or the "⌘" key (Mac) and click on the desired emails.
2. Click the icon with two gears:
3. Choose an Action:
   1. Assign - Associate the messages with a student's record, assign the message to a staff member, and/or move the message to a different alias.
   2. Open - Mark "resolved" messages as "open."
   3. Resolve - Mark "open" messages as "resolved."
   4. Delete - Delete messages.
   5. Restore - Undelete messages.
   6. Flag as Junk - Mark spam emails.
   7. Unflag as Junk - Unmark spam emails.
   8. Star - Mark emails as important.
   9. Unstar - Mark emails labeled important as unimportant.
   10. Update Field - (currently unused)
   11. Update Tag - Apply a tag to or remove a tag from messages. To create a new tag, select "Other" and enter the new tag name in the text box that appears.
4. Choose appropriate actions (where relevant).

Assigning Messages

Inbox enables teams to assign responsibility for handling certain messages to specific users. It also allows users to connect messages to students' records. Messages can be assigned