Strategy Pillars
Following are the Strategy Pillars from the office of the CIO.
- Operationally Sound
Well-defined processes
Measurable outcomes
Appropriately architected for stability and security
- Customer Service Oriented
Service Desk improvement
Focus on services as they relate to customer outcomes
Emphasis on “Service Management” as a competency
- Columbia Relevant
Providing true partnerships for technology solutions
Keeping a roadmap that considers future technologies
Being bold, but not reckless
Embracing our local innovators
Strategy and Principles
The diagram below illustrates principles mapping to Columbia University's Enterprise Principles.
As part of the alignment of Columbia's enterprise portfolio, all applications are required to adhere to enterprise principles, any deviation will require proper dispensations from the IT leadership team.