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The instructions below are for how to add a shared inbox on to your Microsoft Outlook. For Windows, please see section 1 and for Mac please see section 2. 

Section 1: Windows

1. Open your Outlook app on your laptop or desktop
2. Click on the "File" tab on the top right corner.
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3. Click on "Account Settings" button, and "Account Settings" button again.
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4. Then click on "Change" buton.
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5. Then click on "More Settings" button.
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6. Then click on the "Advanced" tab.
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7. Then click on the "Add" button.
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8. Then input your shared inbox email address and click the "OK" button.
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9. You should then see your shared inbox, afterwards click the "OK" button.
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10. Then click on the "Next" button then the "Finish" button. 
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11. You now have added your shared inbox.have access to your shared inbox.

Section 2: Mac

1. Click on the "File" tab on the top left.
2. Then hover to the "Open" tab and click on the "Shared Mailbox" button.
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3. Search for your shared inbox in the search bar.
4. Once you have found your shared inbox, click on the "Add" button. 
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5. You now have access to your shared inbox.

For and additional guide on how to add a shared inbox account for your Windows visit this link: (Windows) Outlook Shared Inbox

For and additional guide on how to add a shared inbox account for your Mac visit this link: (Mac) Outlook Shared Inbox