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The instructions below are for how to add a shared inbox on to your Microsoft Outlook. For Windows, please see section 1 and for Mac please see section 2. 

Section 1: Windows

1. Open your Outlook app on your laptop or desktop
2. Click on the "File" tab on the top right corner.
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3. Click on "Account Settings" button, and "Account Settings" button again.
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4. Then click on "Change" buton.
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5. Then click on "More Settings" button.
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6. Then click on the "Advanced" tab.
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7. Then click on the "Add" button.
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8. Then input your shared inbox email address and click the "OK" button.
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9. You should then see your shared inbox, afterwards click the "OK" button.
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10. Then click on the "Next" button then the "Finish" button. 
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11. You now have added your shared inbox.

Section 2: Mac