Introduction

This manual will guide you through:

• Connecting your computer to the Internet in the Law School.

• Connecting to shared resources on the Law School IT network.

• Configuring your Windows device with the services provided by the IT department.

Note on Support

The Law School IT Helpdesk supports most of your technology needs including:

• Network Connectivity (both wired and wireless connections) in Law School buildings. This does not include dormitories or residential buildings.

• Student Labs in Jerome Greene Hall.

• Web-based tools that the university provides (such as CourseWorks and LawNet).

The following software is supported:

• Windows 11

• Windows 10

• macOS

• Microsoft Office 365

• Microsoft Office for Mac 2021 and 2019

• Google Workspace applications

The Law School IT helpdesk does not perform hardware repair. We can help you troubleshoot and find a third-party service provider that is certified by the manufacturer to perform hardware service repair.

System Requirements

To gain access to technology services offered by the Law School, you must have the following:

• A UNI account.

• A Windows device running Windows 10, version 22H2 and above. Only genuine versions of the Windows Operating system are supported.

• Turn on Windows update to ensure you have the latest security patches installed.

• A security program that provides real-time protection and actively scans your Windows device for malicious threats.

Connect to secure Wi-Fi

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Windows Updates

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Configure Virtual Private Network (VPN)

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Malwarebytes security program

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Setup Network Drives

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Configure Student Printers

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