Links to Onboard a New Employee

Objective:

To provide information & useful links for onboarding a new employee with CUIT hardware and software.

Target Audience:

Department Administrators who are responsible for new hire onboarding.

Prerequisites:

Identity enrollment must be completed (DIA).
- Information for completing this can be found here.
- This process will create a new hire’s UNI.
Request building access via Public Safety
Chartstring to process payments

ADCU account creation:

This account is required to be able to log in to CUIT computers.
- For full-time employees, this is created automatically.
- For consultants/contractors - Submit a CUIT Ticket for an “Active Directory” account.
  - If possible. we recommend doing this 10 business days in advance.
  - Include the new hire’s UNI & a chartstring.

Shared drive access:

H:\ Drive or M:\ Drive (grp1/grp2)	G:\ Drive (Personal)

H:\ Drive or M:\ Drive (grp1/grp2)

G:\ Drive (Personal)

Submit a CUIT Ticket for shared drive access. Provide the full path of what access needs to be provided. Provide a chartstring in the ticket.

EX: \\c-gp2.adcu.columbia.edu\grp2\CUIT

Submit a G: Drive Catalog Request for a personal G:\ Drive.

Email access:

Lionmail (CU Gmail) is automatically created when UNI is activated.
Exchange or O365 accounts require an Exchange Account Catalog Request.
Access to Shared Mailboxes can be provided through Grouper or by opening a new CUIT Ticket.

RingCentral access:

Submit a CUIT Ticket to request a new phone extension or to rename/reset an existing phone extension. Please provide a chartstring in the ticket.
- This is where a physical phone can be requested.
- If MAX Agent access is required, please include the UNI of an existing user whose access should be used as a template for the new hire.

Zoom access:

Before requesting a Zoom Pro account, a Zoom Basic account must be created for the user.
To create a Zoom basic account. The new hire must sign in to the Columbia University Zoom Portal which will automatically create the Zoom Basic account.
To create a Zoom Pro account, submit a Zoom Pro Catalog Request after creating a Basic Account.

Computer Hardware:

New Computer	Repurposed Computer

New Computer	Repurposed Computer
Submit a Computer Catalog Request for a Mac or Windows machine. Please submit 10 business days in advance, if you can. Please provide: Full name & UNI Start date Employment status (Full time, temp, consultant) Chartstring	CUIT Ticket submission requesting for a computer in your possession to be repurposed for another employee. Please provide: Full name & UNI Start date Employment status (Full time, temp, consultant) Service tag/serial number of device Chartstring

Computer Accessories:

Accessories can also be added when submitting a Computer Catalog Request.

Mac Accessories	Dell Accessories	Printers	Other Hardware

Mac Accessories	Dell Accessories	Printers	Other Hardware
Submit an Apple Accessories Catalog Request	Submit a Dell Accessories Catalog Request	See Recommended Printers for Office User	Submit a Non-Standard Hardware Request

Adobe Access:

Submit an Adobe Access Catalog Request for a new Adobe Pro DC or Adobe Creative Cloud license.
Submit an Reassign Adobe Subscriber License Request to reassign an existing Adobe Subscriber license.
Adobe Reader is free and included in CUIT’s software portal.

Useful Links:

ServiceNow Ticket: https://cuit.columbia.edu/cuit-ticket
ServiceNow Catalog Request: https://columbia.service-now.com/cu?id=sc_home_cu