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We're upgrading our OnBase system! See below for more information related to the upgrade.

Check back often because this information, especially the timeline, is subject to change. 


Timeline

MilestoneDateDetails
OnBase 18 Goes OfflineFriday, Nov. 12, 5pmThe old system must be taken offline and all users disconnected in order to complete a full backup of the database. This must be done prior to beginning the system upgrade.
OnBase Upgrade BeginsFriday, Nov. 12, 5:30pmThe ECM team begins the system upgrade with the assistance of the vendor. We call this portion of the upgrade the database upgrade because it makes changes to the OnBase database to convert it to the new version. Once this portion of the upgrade is complete, the team verifies functionality of the client and connects all the services and modules that work together to provide a fully functional system.
OnBase EP3 AvailableSunday, Nov. 14, 12pmThe system is up and ready for everyone to use it! This is a tentative timeline and the system may be ready before this time. You will receive an email announcing the upgrade when the system is available.

Upgrade FAQ

Do you have questions about the upgrade? Wondering what's changed? Visit this page for answers!

FAQ

Requirements

The EP3 Unity Client requires certain operating system updates and packages before it can be installed. Visit this page to find out more.

Requirements

User Guides

Unity Client User Guide

Web Client User Guide

Support

Having problems with OnBase after the upgrade? First check the FAQ to see if the answer is there.

Installation Guides

Unity Client ClickOnce Deployment Guide (Coming Soon!)

VPD Installation Guide (Coming Soon!)



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