The RingCentral Phone is a free downloadable application that turns your PC or Mac computer into an all-in-one communications hub. Included with the RingCentral Phone is the RingCentral Softphone, which enables high-quality VoIP calling and transforms your computer into a sophisticated call controller with an array of features and options.
For more information about the RingCentral Phone's features, go to RingCentral Phone for Desktop Overview.
To learn more about RingCentral Phone's Softphone feature, go to RingCentral SoftPhone Overview.
RingCentral Portal
Log In
- Enter your Columbia UNI email address (UNI@columbia.edu) and select Next.
- You will be taken to Columbia's standard CAS login screen, where you will need to enter your Columbia UNI and password and select Login.
How-to Guides
- Windows, Mac, iOS, Android
- Windows and Mac computers
- Homepage Softphone for Windows
- Extra Features/System Requirements
- Place/Receive Calls
- Set up Softphone for Outbound Calls
- Add New Contact or Update Existing Contact
- Update Personal Contacts List
- Add a Photo Avatar to a Contact
- Incoming Messages and Faxes
- Incoming Calls Notification
- View Presence Status of Contact
- Set Up Voicemail Greeting
- RingCentral for Salesforce - Set up Softphone Layout
- Mobile devices (iPhone/Android/iPad)
- RingCentral Phone Mobile - iOS Overview
- RingCentral Phone Mobile - Download and Install
- Add and Remove Contacts from Favorites
- Overview of SMS and MMS in RingCentral Phone Mobile
- Overview of Group Messaging in RingCentral Phone Mobile
- Message your Contacts
- Call Availability and Do-Not-Disturb (DND) Status
- View Presence Status of Contact on Softphone for iOS
- Add Profile Photo/Avatar
- Send a Fax in RingCentral Phone Mobile
- Enable International Calling
Support Contact
Please submit a ticket to the CUIT Service Desk to ask questions or report an issue. You can also call the Service Desk at 212-854-1919. You can expect a response within one business day.
Submit a ticket