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- Download QuickSupport client from https://get.teamviewer.com/zirc1
- Once downloaded, run the program. A window will appear similar to the images below. Provide the ID and password to the support specialist who will be accessing the system remotely.
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| TeamViewer QucikSupport Application | Next steps |
|---|---|
| With custom client, ZI RC group will be notified about your session automatically. You do not need to do anything, help is on the way! |
| If you get a generic window, similar to the one shown on the left, then you will need to provide your ID and Password to the ZI RC agent working with you |
| Info | ||
|---|---|---|
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