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Tapes are encrypted and periodically moved to a secure offsite location.
Tape backup is the only data protection technology that protects your data against ransomware. Replication (syncing) solutions do not protect against ransomware.
Restoring Your Data
To request data restore please open a restore request by sending email to support@zi.columbia.edu and tell us:
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Labshare and Locker storage levels are automatically backed up to tape. If you need the Staging storage level to be backed up on tape please mention this in your service request.
Please check the storage pricing above (Types of Storage and Rates).
If you need more information or would like to discuss your particular workflows and how you could best use Engram, we are happy to set up a meeting. Please contact us at support@zi.columbia.edu.
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